Effective Date: January 1, 2020.

This policy applies to Elsavies. and its affiliated companies (collectively “Elsavies”).

Elsavies understands that your privacy is important to you and is committed to safeguarding the confidentiality and privacy of personal information entrusted to it.

This Privacy Policy describes how Elsavies handles and protects your personal information in connection with the hosting of this website, and the provision of the diverse business Elsavies offers through: End-to-End Nearshore Software Development Teams in Mexico, specialized in the following Centers of Excellence: Software Engineering, UI/UX Design, Mobile Development, Cloud, Quality Assurance and Artificial Intelligence.

This policy applies to personal information which is collected and/or used by Elsavies in its capacity as a controller as that term is defined in the EU General Data Protection Regulation (GDPR) and other similar laws (e.g., Brazil’s Lei Geral de Proteção de Dados). California residents should also review the section of this policy addressing their rights. The contexts in which this might occur are explored under 'When do we collect personal information' below.

When we provide Services to clients, we sometimes handle personal information as a processor (for example, the hosting of client data). This means that we process the information solely on the instructions of our clients, who retain control of the information.

Therefore, if our use of your personal information is not covered by this policy, you may need to contact the client (and controller) on whose behalf the processing of your information is carried out.

Elsavies collects personal information from and on behalf of its clients (e.g. about their employees and customers) to provide business advisory services to those clients. It also processes client personal information to manage its relationship with those clients. Further, Elsavies also collects some personal information from visitors to this website, recruitment applicants, and attendees at Elsavies events.

Elsavies uses personal information to deliver its Services to clients. For its own purposes, it also uses personal information to analyse and improve how it delivers those services, to contact representatives of its clients or prospective clients and to market to them, and to administer recruitment and events.

If Elsavies uses your personal information, you may have certain important rights which you can exercise. The rights you will be able to exercise will depend on how and why Elsavies uses your information. The primary point of contact at Elsavies for questions regarding your personal information is contact@elsavies.com

The Elsavies entity responsible for your personal information will be the entity that originally collected information from or about you. If you have a direct interaction with Elsavies (for example, you attend an Elsavies hosted event), the identity of your controller may be disclosed to you in connection with that interaction. If we process your personal information in the course of providing our Services to clients, your controller will be the Elsavies entity providing the Services (assuming those Services are provided as a controller, see above for an explanation). Please note that the contact details for all Elsavies Entities in respect of data protection or privacy issues are the same, and are as set out below.

In respect of personal information collected over this and other Elsavies websites, your continued use of these websites constitutes your understanding of, and agreement to, the practices described in this Privacy Policy and elsewhere on the websites as well as any subsequent updates. Please see the additional information under the heading [Legal] for more information about our on-line terms of use and policies in general.

We collect information about you if:

• You use this (or any other Elsavies) website;
• you enquire about, or engage Elsavies to provide its Services (either in a personal capacity, or as a representative for your employer or client);
• the use of your personal information is reasonably necessary to provide our Services (in these circumstances, your personal information may be disclosed to us by our client who may, for example, be your employer or service provider, or we may obtain your personal information from a range of public or subscription sources, directly from you, or from your associates or persons known to you);
• you apply for a position with Elsavies;
• you voluntarily provide it to us through a contact form on our website;
• you attend an Elsavies hosted or sponsored event or webinar;
• you contact us with any other enquiry, complaint or notice.

The following is a summary of the types of personal information we collect, and the purposes for which that information is used.

Website users

Elsavies collects your name, address, e-mail address, telephone number and any other personally-identifiable information which you voluntarily provide as 'comments' when you submit an inquiry through the 'Contact Us' tool. Elsavies also collects other background information about you in connection with career-related inquiries that you submit through its website.

Elsavies may also automatically collect personal information (through the use of Cookies or similar technologies, including your IP address, device identifier, browsing patterns on its websites, click stream data, and HTTP protocol elements) to ensure the effective operation of the website or in order to align the presentation of our Services more closely to your requirements (for example, processing information about your broad geographic location to serve you with a local version of this website). This tracking information is stored in an anonymous, aggregated and non-personal format, and is also used to understand and analyze trends, to administer the websites, and to learn about user behavior on the websites.

Please refer to our Cookie Policy for a more detailed overview on how Elsavies uses Cookies.

In certain instances, Elsavies may use IP addresses to help identify you when Elsavies feels, in its sole discretion, that it is necessary to enforce compliance with this Privacy Policy, to protect its services, websites, systems, information, employees, business partners, subsidiaries, affiliates, users, customers or others, or when required by law or for law enforcement purposes.

Elsavies's former, current and prospective clients

If you submit an enquiry to Elsavies about our Services (either over the website, or by emailing, telephoning or meeting with one of our colleagues), then we will process information such as your name, job title and contact information in order to respond to your enquiry.

If you attend an Elsavies event or webinar, or if you associate with an Elsavies colleague at, for example, an industry event, then Elsavies may collect basic personal information, such as contact details, which you voluntarily provide (for example, by filling in a form or handing over a business card) in order to facilitate your participation in the event, and for the management of our relationship with you as an actual or prospective client.

If you or the organization you are associated with becomes an Elsavies client, then we may process your personal information in order to:

• Carry out 'Know Your Client' checks and screening prior to starting a new engagement (as well as basic contact information, this may mean processing compliance related information such as proof of your identity, information about your professional background, history of directorships and, in some circumstance, details of any criminal convictions or adverse media coverage);
• carry out background checks for the purposes of complying with anti-money laundering and terrorist financing laws;
• carry out client communication, service, billing and administration;
• deal with client complaints; and
• administer claims.

Taking account of applicable marketing laws, we also process personal information about our clients (former, current and prospective) in order to:

• Send our clients newsletters, know-how, promotional material and other marketing communications;
• invite our clients to events (and arrange and administer those events).

Elsavies's former, current and prospective clients

As discussed above, many of our Services involve the processing of personal information. In the majority of cases, personal information is provided to us in strict confidence, subject to restrictive undertakings on its use / disclosure.

Illustrative examples of the use of personal information in connection with our Services, and the legal bases we rely upon for using personal information, are set out in Annex 1 (Use of Personal Information for our Services).

Other uses

If you apply for a position with Elsavies, we will need to collect personal information in order to consider your application, and during any interview and assessment phase.

If you enquire about, or decide to purchase stock in Elsavies, then we will collect (either from you or from your broker / investment manager) basic personal information required to register you as a stockholder.

Finally, if you contact us for any other reason, we will collect basic contact details, as well as any other personal information relevant to the reason for your enquiry, in order to resolve that enquiry.

What is our legal basis for collecting personal information?

All processing (i.e. use) of your personal information is justified by a 'lawful basis' for processing. In the majority of cases, processing will be justified on the basis that:

• The processing is necessary for the performance of a contract to which you are a party, or to take steps (at your request) to enter into a contract (e.g. where you request certain Services as an individual client, or where we help advise your employer or service provider on fulfilling an obligation to you under a contract);
• the processing is necessary for us to comply with a relevant legal obligation (e.g. where we are required to collect certain information about our clients for tax or accounting purposes, or where we are required to make disclosures to courts or regulators); or
• the processing is necessary for the performance of a task carried out in the public interest (e.g. background checks for anti-money laundering and terrorist financing purposes); or
• the processing is in our legitimate interests, subject to due consideration for your interests and fundamental rights (this is the basis we rely upon for the majority of the processing of personal information in connection with the provision of our Services, and also for the purposes of most client on-boarding, administration and relationship management activities).
• In limited circumstances, we will use your consent as the basis for processing your personal information, for example, where we are required by applicable law to obtain your prior consent in order to send you marketing communications. Before collecting and/or using any special categories of data (as that term is defined in the GDPR), or criminal record data, we will establish a lawful exemption which will allow us to use that information. This exemption will typically be:
• Your explicit consent;
• the establishment, exercise or defence by us or third parties of legal claims; or
• other uses allowed by applicable law including context specific exemptions provided for under local laws of EU Member States and other countries implementing the GDPR, such as in relation to the processing of special category data for the purposes of preventing or detecting fraud in relation to instructions from potential clients.

Elsavies will not disclose your personal information to third parties other than as described in this Privacy Policy unless Elsavies has your permission or is required or permitted by law. Elsavies may share such information with its affiliates as necessary to carry out the purposes for which the information was supplied or collected. Similarly, third party contractors, consultants and/or vendors engaged by Elsavies to provide services may have access to your personal information. These third parties will be subject to their own data protection requirements providing the same or greater level of security provided by Elsavies and in most instances will also have entered into a written agreement with Elsavies which addresses the protection of your personal information.

Elsavies may also disclose your personal information for the purposes of:

• Responding to requests from law enforcement agencies, regulators or courts, or to subpoenas, search warrants, or other legal requests;
• the prevention and/or detection of crime;
• establishing legal rights or to investigate or pursue legal claims;
• a merger, acquisition or corporate restructuring to which Elsavies is subject;
• preventing risk of harm to an individual.

Elsavies is a global organization and may transfer certain personal information collected on its websites across geographical borders to Elsavies offices, personnel, or third parties located throughout the world. Elsavies may also store such information in a jurisdiction other than where you are based including outside of the European Economic Area (“EEA”).

Elsavies will take appropriate steps ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests and transfers are limited to countries which are recognized as providing an adequate level of legal protection or where we can be satisfied that alternative arrangement are in place to protect your privacy rights. To this end:

• Where we transfer your personal information outside Elsavies to third parties who help provide us with any of the activities described in this policy, we obtain contractual commitments (such as the Standard Contractual Clauses) from them in order to protect your personal information.
• When we receive requests for information from law enforcement, courts or regulators (who may be based overseas), we carefully validate these requests before any personal information is disclosed.

You have a right to contact us for more information about the safeguards we have put in place (including a copy of relevant contractual commitments) to ensure the adequate protection of your personal information when this is transferred as mentioned above.

Elsavies has reasonable technical safeguards, security policies and procedures in place to protect personal information from unauthorized loss, misuse, alteration, or destruction. Measures we take include placing confidentiality requirements on our staff members and service providers, limiting access to your personal information on a 'need to know' basis, and providing training to appropriate Elsavies personnel. We also maintain comprehensive policies addressing data incident response protocols. Our IT Security Program is audited on a regular basis.

Despite Elsavies's best efforts, however, security cannot be absolutely guaranteed against all threats.

Elsavies retains your personal information for the period of time required for the purposes for which it was collected, any compatible purposes which we subsequently establish, or any new purposes to which you subsequently consent, or to comply with legal, regulatory and Elsavies policy requirements. This period of time will usually be the period of your, or the relevant client's, relationship or contract with Elsavies plus a period reflecting the length of time for which legal claims may be made following the termination of such relationship or contract. Some information (such as call recordings, tax records and certain information required to demonstrate regulatory compliance) may need to be kept for longer. Personal information will be kept for a shorter or longer period of time if so required by law or an Elsavies policy, if the information becomes subject to a legal hold (for example, following a communication from our regulator) or if we have identified through a data protection impact assessment that a different retention period is appropriate.

If your personal information is processed by an Elsavies entity in the EEA, Brazil or other jurisdiction that has adopted the GDPR or similar rules, then, subject to certain exemptions, and dependent on how and why we use it, you have certain rights in relation to your personal information.

We may ask you for additional information to confirm your identity before disclosing any personal information to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.

You can exercise your rights by contacting us. Subject to legal and other permissible considerations, we will make every reasonable effort to honour your request promptly or inform you if we require further information in order to fulfil your request.

We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.

Right to access

You have the right to access personal information which Elsavies holds about you, together with certain information about how and why your personal information is processed.

Right to rectification

You have a right to request us to correct your personal information where it is inaccurate or out of date.

Right to be forgotten (right to erasure)

You have the right under certain circumstances to have your personal information erased. Your information can only be erased if it is no longer necessary for the purpose for which it was collected, and we have no other legal ground for processing the information.

Right to restrict processing

You have the right to restrict the processing of your personal information, but only where:

• Its accuracy is contested, to allow us to verify its accuracy; or
• the processing is unlawful, but you do not want it erased; or
• it is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims; or
• you have exercised the right to object, and verification of overriding grounds is pending.

Right to data portability

You have the right to data portability, which requires us to provide personal information to you or another controller in a commonly used, machine readable format, but only where the processing of that information is based on (i) consent; or (ii) the performance of a contract to which you are a party. Please note that Elsavies rarely relies upon consent as a legal basis, and the performance of a contract basis will only be relevant to the extent that you, as an individual, are party to a contract with Elsavies or a client, and our use of your personal information is necessary for the performance of that contract.

Right to object to processing

You have the right to object to the processing of your personal information at any time, but only where that processing is based on our legitimate interests. If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.

If you reside in the European Economic Area (EEA) and would like to exercise your right to access, review, correct or discuss how your personal information is processed by Elsavies please contact us at contact@elsavies.com.

If you reside outside of the EEA you can also make a request to update or remove information about you by contacting contact@elsavies.com. Elsavies will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law and professional standards.

In addition, under applicable local law you may have the legal right to lodge a complaint with the relevant supervisory authority or local data protection authority.

Important Additional Information for California Residents

This section provides information for California residents, as required under California privacy laws, including the California Consumer Privacy Act (“CCPA”). The CCPA generally requires that businesses provide California consumers information about how we use their personal information, whether collected online or offline, and this document is intended to satisfy that requirement. However, the CCPA notice requirement does not apply where we are providing services to our clients, receive personal data and use it solely to provide service to a client and function as a “service provider” within the meaning of the CCPA.

In addition, this policy does not apply to information that we collect regarding employees or in the course of providing or receiving business-to-business services (job applicants should review the CCPA Applicant Privacy Notice on our Careers page).

Under the CCPA, “personal information” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.

Categories of Personal Information that We Collect, Disclose, and Sell

Below please find the categories of personal information about California residents that we may collect and may disclose to third parties or service providers for a business purpose (more detailed information about the types of information we collect and use can be found in Annex I).

California Residents’ Rights

California law grants California residents certain rights and imposes restrictions on particular business practices as set forth below.

Right to Opt-out. California residents have the right to opt-out of our sale of their personal information. We do not and will not sell your personal information.

Minors. We do not sell personal information about residents who we know are younger than 16 years old.

Notice at Collection. We are required to notify California residents, at or before the point of collection of their personal information, the categories of personal information collected and the purposes for which such information is used.

Verifiable Requests to Delete, and Requests to Know. Subject to certain exceptions, California residents have the right to make the following requests, at no charge, up to twice every 12 months.

Right of Deletion. California residents have the right to request deletion of their personal information that we have collected about them, subject to certain exemptions, and to have such personal information deleted, except where necessary for any of a list of exempt purposes.

Right to Know – Right to a Copy. California residents have the right to request a copy of the specific pieces of personal information that we have collected about them in the prior 12 months and to have this delivered, free of charge, either (a) by mail or (b) electronically in a portable and, to the extent technically feasible, readily useable format that allows the individual to transmit this information to another entity without hindrance.

Right to Know – Right to Information. California residents have the right to request that we provide them certain information about how we have handled their personal information in the prior 12 months, including the:

• Categories of personal information collected;
• categories of sources of personal information;
• business and/or commercial purposes for collecting and selling their personal information;
• categories of third parties/with whom we have disclosed or shared their personal information;
• categories of personal information that we have disclosed or shared with a third party for a business purpose; and
• categories of third parties to whom the residents’ personal information has been sold and the specific categories of personal information sold to each category of third party.

Submitting Requests. Requests to exercise the right of deletion, right to a copy, and / or the right to information may be submitted to contact@elsavies.com. We will respond to verifiable requests received from California consumers as required by law.

Right to Non-Discrimination and Incentives. The CCPA prohibits discrimination against California residents for exercising their rights under the CCPA and imposes requirements on any financial incentives offered to California residents related to their personal information.

California Privacy Rights under California’s Shine-the-Light Law. Under California’s “Shine the Light” law (Cal. Civ. Code § 1798.83), California residents who provide us certain personal information are entitled to request and obtain from us, free of charge, information about the personal information (if any) we have shared with third parties for their own direct marketing use. Such requests may be made once per calendar year for information about any relevant third party sharing in the prior calendar year. California residents who would like to make such a request may submit a request in writing using the contact information provided below. The request should attest to the fact that the requester is a California resident, and provide a current California address.

Elsavies may send you information related to its services, products and events that we believe are of interest to you. This information may be sent by post or via email. If at any point you no longer prefer to receive marketing communications from Elsavies you can (i) unsubscribe from Elsavies communications sent by email using a link provided in marketing emails sent from Elsavies; or (ii) contact us to exercise your right to prevent all forms of marketing (both post and email).

Elsavies’s websites are not intentionally designed for or directed at children under the age of 13. It is Elsavies’s policy never to knowingly collect or maintain information about anyone under the age of 13, except as part of an engagement to provide professional services.

Elsavies websites may contain links to other sites, including websites maintained by Elsavies affiliates that are governed by other privacy policies that may differ somewhat from this one. Users should review the privacy policy of each website visited before disclosing any personal information. To the extent that Elsavies provides links to third party websites, such links do not constitute an endorsement, sponsorship, or recommendation by Elsavies of the third parties, the third party websites, or the information contained on those websites, and Elsavies is not responsible or liable for your use of such third party websites. Where appropriate you should review the privacy policies of any websites or applications before submitting personal information.

By using Elsavies websites you consent to the collection, use and storage of personal information as described in this Privacy Policy and elsewhere on the websites. Elsavies reserves the right to make changes to this Website Privacy Policy from time to time. Elsavies will notify you by posting amendments to the Privacy Policy on this website.

If you have questions or concerns regarding this policy or Elsavies’s personal data processing policies, please contact Elsavies at: contact@elsavies.com.

If you reside in the EEA and have questions or concerns regarding this policy or processing of your personal information by Elsavies please contact us at contact@elsavies.com.

Effective Date: January 1, 2020..

This policy applies to Elsavies and its affiliated companies (collectively “Elsavies”).

Elsavies is committed to safeguarding the privacy of your personal information and to being transparent about the technologies it uses. This Cookie Policy explains how and why Cookies and similar technologies are used by Elsavies to improve and enhance your user experience when using our websites. This Cookie Policy should be read in conjunction with the Elsavies Privacy Policy. By continuing to browse or use Elsavies websites you agree that Elsavies can store and access Cookies as described in this Policy.

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A cookie is a small text file containing small amounts of information that a website puts on a user’s computer (or mobile device) when you visit a website and is used by the website to send information to your browser and for the browser to return information to the website.

You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu. For a video about cookies, please visit www.google.com/policies/technologies/cookies.

The information your browser sends to one of Elsavies’s websites is used for authentication and identification of your session and allows Elsavies to display the correct information on the website. Elsavies matches the cookie against your details so it can distinguish you from other users as you browse the site, which helps it to provide you with a good user experience. Most web browsers enable you to erase cookies, block cookies, receive a warning before a cookie is stored on your device or disable cookies. If you wish to withdraw consent to use Cookies at any point you will need to delete cookies using your web browsers settings. If you do so, however, this site may not function correctly.

Logging: Elsavies records and stores details of the pages visited so that it can generate usage statistics. Except as otherwise provided in this Privacy Policy, Elsavies does not sell or share any information gathered to other companies.

Cookie retention: This website uses cookies which are persistent and non-persistent (session-based). While many of the cookies used on this website only last for the duration of your use of this website (session-based cookies), other cookies are persistent, i.e., stay in one of your browser's subfolders until you delete them manually or your browser deletes them.

First party cookies – First party cookies are set by the Elsavies website you are visiting and they can only be read by Elsavies.

Session cookies – Session cookies are used by the server to store information about user page activities so users can easily pick up where they left off on the server's pages. These are temporary cookie files, which are erased when you close your browser, and when you restart your browser and go back to the site that created the cookie, the website will not recognize you. You will have to log back in (if login is required) or select your preferences/themes again if the website uses these features. A new session cookie will be generated, which will store your browsing information and will be active until you leave the site and close your browser.

Persistent cookies – Persistent cookies are employed to store user preferences. These files stay in one of your browser's subfolders until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie's file.

Third party cookies – Third party cookies are set by a different organization to the owner of the website you are visiting. For example, the website might use a third party analytics company that will set its own cookies to perform this service (for example, as described below, this website uses Google Analytics).

A list of all the cookies used on this site by category is detailed below.

Note: This website does not use any cookies which retain personal information about you after your session ends.

The table below provides additional details on the specific cookies used on Elsavies’s website:

Elsavies websites also uses Google Analytics, a web analytics service provided by Google, Inc. ('Google') to help analyze how users use the site, for example which pages are most frequently visited. The information generated by a Google Analytics cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

By continuing to use this website you give your consent for Elsavies to use cookies as detailed above.

If the way Elsavies uses cookies changes significantly (e.g. a new cookie being added with different functionality), Elsavies will inform you from the login page. This detail will always be available to you from the navigation links at the bottom of all pages.

By using Elsavies’s website you agree that Elsavies can place cookies on your device as explained above. If you want to remove existing cookies from your device you can do this using your browser options. If you want to block future cookies from being placed on your device you can change your browser settings to do this. Please note that if you use your browser settings to block the use of all Cookies it may impact certain functionality on the Elsavies websites or degrade your browsing experience.

If you have questions or concerns regarding this policy or Elsavies’s personal data processing policies, please contact Elsavies at: contact@elsavies.com.

Effective Date: Nov 1, 2020

Elsavies S.C. (“Elsavies”, “we”, “us”) complies with the EU-U.S. Privacy Shield Framework and the Swiss–U.S. Privacy Shield Framework (collectively, the “Privacy Shield Principles”) as set forth by the U.S.

Department of Commerce regarding the collection, use, and retention of personal information transferred to the United States from the European Union (“EU”) and Switzerland, respectively. With respect to such personal information, Elsavies has certified to the Department of Commerce that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose, Limitation, Access, Recourse, Enforcement and Liability.

If there is a conflict between this Privacy Shield Notice and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, you may visit https://www.privacyshield.gov/

Elsavies collects personal information from a variety of sources, including through our website. This personal information may include names, email addresses, and other details relevant to the services we provide. We limit the collection and use of personal information about our customers to that which is necessary to administer our business, tell our customers about products and services offered by Elsavies, and to manage our websites and services. We may disclose personal information to our service providers, business partners, and others who assist us in providing our services. Click here for further information regarding our privacy practices.

Elsavies may be liable with respect to the onward transfer to third parties of EU and Swiss data subjects’ personal information received pursuant to the Privacy Shield Principles.

Please note that in certain situations Elsavies may be required to disclose personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

EU and Swiss data subjects have the right to access personal information maintained about them and to impose certain limits on the use and disclosure of such personal information. We will provide EU and Swiss data subjects with the opportunity to opt out of our sharing their personal information with unaffiliated third parties, and will request opt-in consent prior to using EU and Swiss personal information for a purpose other than the purpose for which the data was originally collected.

If you wish to access your personal information or make a request regarding the use or disclosure of your personal information, please contact us using the contact information below.

In compliance with the Privacy Shield Principles, Elsavies is committed to resolving privacy complaints you may have regarding our collection or use of your personal information. EU and Swiss data subjects with inquiries or complaints regarding this Privacy Notice should first contact Elsavies at: contact@elsavies.com by phone at (722) 493 5065, or by postal mail sent to:

• Elsavies
• Attn: PRIVACY SHIELD INQUIRY
• 206 Silviano López
• Morelos Primera Sección, Toluca, Edo. México
• 50120
• México

For complaints from EU and Swiss data subjects that cannot be resolved with Elsavies directly, Elsavies has chosen to cooperate with EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC), respectively, and comply with information and advice the DPAs and the FDPIC may provide in relation to such unresolved complaints (as further described in the Privacy Shield Principles). Please contact us to be directed to the relevant DPA or FDPIC contacts.

Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.

Elsavies is subject to the investigatory and enforcement authority of the Federal Trade Commission.